Taxiforsure — Poor service by customer care

Address:	Pune, Maharashtra
Website:	www.taxiforsure.com

Called up Customer Care to help me with rescheduling booking by 15 min and sending notification to alternate phone number.
Application showed booking cancellation and no booking confirmation was sent to any number. On calling customer care again they behave as if it is all obvious and expected process.
Again connected before 30min of scheduled booking as no SMS was received till then. Customer Care executive rather than helping, just read first line of booking address and declared I had booked for some other address than what I intended.
Horrible experience
Booking was actually for the right address and Cab did reach on time but Customer Care ruined complete experience. I will try avoiding TFS when ever there are alternate options