My RM has been changed 6 times, while my RM now is better than all the previous ones, I've had pathetic experience. they take the money and just sit quietly after that. I have to call 10 times to get an update or answer to a question. SOP editing is taking more than 10 days and they keep on delaying the submission of file. I send the documents one morning then receive the answer about them after 2 days that too after multiple calls from all phones in my house.
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