[Resolved] Tci Xps — logistics, courier service, road transport

Kavita Velu

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

We are very very disappointed and unhappy with the service delivered by your branch here in krishnarajapuram, bangalore. The employees there are very rude, there's no co-ordination between them and this is the second time they have refused to deliver goods to us on time (Lied about it) and have harassed us all through out. They are very disrespectful towards us and have given false promises on delivery. Particularly this person by name rakesh and the driver named murthy. If this continues then we may have to discontinue availing any future services through tci express. Please take appropriate action towards your unruly employees.

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Jan 21, 2020

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2019

TCI XPS Customer Care's response Dear Sir,

Greetings From Tci Express Ltd.

We apologies for the inconvenience this may have caused to you.

We have escalated the matter against concern branch for resolution.

Your comments will be used for coaching & training our staff.

We are extremely apologetic for what you have experienced, and we are making an effort to ensure that such problem. will not occur in future.

Thanks & Regards,
Team Tci Express Ltd..