[Resolved] Tci Xps — shipment booked from mumbai to bangalore

madhu_santosh

from Delhi, Delhi

Address:

Madiwala, Bangalore, Karnataka

Kindly note that the shipment booked 20 days back, is still not received.
I have been following up with them from 10 days. They are not receiving calls and whenever they are receiving they are telling server issue and vehicle not available and will do tomorrow.

Today morning i have called them many times finally they received and said no vehicle is there for shipment but in site when i tracked they have updated wrong address. This is not acceptable whenever they have any issues at their end they put it on customer. Till now i have not received any followup or any update. Everytime i follow up they end up saying tomorrow.

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Jul 31, 2019

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2019

TCI XPS Customer Care's response Dear Customer,

Greetings From Tci Express Ltd.

We apologize for the inconvenience this may have caused to you.

We request you, Please Share DWB number, So that we can take immediate action.

Thanks&Regards
Team, Tci Express Ltd.