Teak N Oak — Delay in delivery, never responding to phone calls

I made a custom order for a sofa, they committed 15 days, but it took multiple follow ups by personally going to the shop, as they didn't pick up my calls. I got my sofa after 2 months. When I asked for a compensation discount for the inconvenience caused, they promised to give a teak wood instead, for which again I followed up but finally they didn't gave any compensation at all... They are fully trained to give loads of excuses all the time. Not sure about their service as well, I am doubting it, which is my biggest concern.
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    Teak N Oak Phone
    +91 44 2243 3629
    +91 44 2238 9009
    +91 44 2626 2633
    Teak N Oak Address
    No. 29/1, Tharamani Link Road, Velachery, Chennai, Tamil Nadu, India - 600042
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