Telangana State Road Transport Corporation [TSRTC] — allocation of ladies seat for single lady traveller

Address:

Hyderabad, Telangana

Dear team,
This is regarding allocation of ladies seats.
Background:
I have booked ticket to kurnool from hyderabad (Mgbs). Please note am single lady traveller. Enclosed ticket details.
Issue: when i boarded bus, found some male person occupied my seat and after getting to know about my reservation the seat was given but still the male person occupied seat beside me.
I have requested the conductor/ driver to change my seat as am not comfortable sitting beside him.
Driver/ conductor reply is this way"why don't you book ur seat in front and i can't help u... I am helpless i[censored] book last seats"
Also insisted me to sit in my place saying he vl think off in middle of journey.
Here how could some one in his duty forget the comfortness of ladies even though saying am not comfortable to travel for almost 5 hrs.

Request to understand, still how and why people don't think on security n comfortness of ladies, here person being a responsible and face of tsrtc to travellers, responded in a rude way.

Hoping tsrtc would definitely react and take action to avoid this kind of situations happening to other ladies.