Telangana State Road Transport Corporation [TSRTC] — Cancellation of ticket

Address:

Hyderabad, Andhra Pradesh, 500018

Please note i wanted to cancel my ticket no. 52394153 for date of journey on 23.07.2016 at night 20.45 pm. I had booked the ticket through moti nagar agent code hydmoti2, the agent said he is unable to cancel my ticket since i changed the date of journey once. The agent did not inform at the time changing the date from 22nd july 23 rd july that if the date is changed then ticket can not be cancelled. The ticket is not cancelled by agent on request and no refund is paid. This is not the correct way, if customer wants to cancel his booking after deducting the cancellation charges should refund to customer.

Regards,

Suresh kumar
[protected]