Telangana State Road Transport Corporation [TSRTC] — Complaint against conductor for abusing me

I am V. Harish Chandra Prasad from Narayanpet, while I was travelling in TSRTC bus (TS32Z0027) from Mahbubnagar to Narayanpet in the morning, around 7:30 conductor named CHANDRAPPA ([protected]), used abusive language in bus in front of the public which was very much disrespectful to me.I request you to please take immediate action against him for his verbal abuse towards me which made me to feel very bad (emotional distress) infront of the other passengers in bus just for bringing a trolley bag inside the bus eventhough I went back and placed my bag at compeletly back side part of the bus. He also breached his duty to provide safe and respectful service to passengers. Not only me but there are many passengers who are facing the same situation with these RTC staff but they are not aware whom to consult and file a complaint against them for the damages suffered by them.Please take immediate disciplinary actions against these rude behaving staff, because of these irresponsible staff the whole TSRTC gets a bad name and reputation. I request you to please take my regard into concern and respond as soon as possible. Thank you.