Telangana State Road Transport Corporation [TSRTC] — No response or refund from till now for 12th november transaction failure refund of 935 from mobile number [protected]

Address:Adilabad, Andhra Pradesh, 504001

For this transaction Amount has been deducted twice. could you please verify and process the refund. Inline image 1 Ticket No : 47262632 Uid Number : 3547 Service Code/Name : 7905 / ADB - MGBS On Thu, Nov 12, 2015 at 3:24 PM, wrote: Onward Journey Ticket DetailsOnward TELANGANA STATE ROAD TRANSPORT CORPORATION Hyderabad - 500020, TELANGANA, India. Telephone No. : [protected] e-Mail : online.[protected]@tsrtcbus.in Homepage : http://www.tsrtconline.in Ticket No : 47262632 Uid Number : 3547 Service Code/Name : 7905 / ADB - MGBS Service Category: INDRA From : ADILABAD To : HYDERABAD MGBS Pickup Point : ADILABAD Date of Journey : 14-Nov-2015 Pickup Point Adress ADILABAD Depart On : 14-Nov-2015 14:00 No. of Seats : 2 ( Adults: 2 Children: 0 ) Arrival On : 14-Nov-2015 19:30 Platform No : Start Time at Origin : 14/11/201514:00 Hrs OB Ref. No : [protected] Bank Name : HDFC FSS Basic Fare : 812.0 Reservation Fee(+) : 20.0 Service Fee : 23.0 Toll Fee : 48.0 Concession Amount : 0.0 Dinner Amount: 0.0 Levy Price: 32.0 Total Price: 935.0 Passenger Name Age Category Gender Seat No. SRIRAM DESHPANDE 33 ADULT Male 5 MANASA D 27 ADULT Female 6 ID Proof Note : During bus journey, one of the passenger on an e-ticket appears should carry the original identity card such as: Driving License, Election Card, Ration Card, Photo ID card issued by Central/State Govt./Private Organisations, AdharCard, Pan Card, Passport, Credit Card with Photo identification, Student ID issued by any Institute, Pass Book with Photo issued by any Nationalised Bank, CAT CARD issued by TSRTC. Important : The seat(s) booked under this ticket is/are not transferable. This e-ticket is valid only for the seat number and bus service specified herein. This e-ticket has to be carried by the passenger during the journey along with an original photo ID Card of the passenger whose name appears above. Please keep the ticket safely till the end of the journey. Please show the ticket at the time of checking. Corporation reserves the rights to change/cancel the service category. BOOKING/CANCELLATION of tickets can be done before 1 hour of the scheduled start time at origin of the service only. Free travel in city buses(except A/C buses) before 2Hrs. of departure time and after 2Hrs. of arrival time is allowed. Partial cancellation is allowed in round-trip tickets provided the same number and type (Adult/child) are cancelled in both UP and DOWN Journeys. For e-Ticketing/Refund Related Queries/ Service Cancelled refunds to E-Mail: online.[protected]@tsrtcbus.in If waiting list ticket is not confirmed, please cancel the ticket within 15 days from the scheduled start time at origin of the service to avail full refund (for the unconfirmed seats only) except service fee and reservation fee. Wait listed passengers will not be permitted to perform the journey. Booked By Name : Sriram Deshpande Booked On : 12-Nov-2015 15:24 *** WISH YOU HAPPY JOURNEY., SRVC START TIME @ORIGIN 14:00 HRS *** Thank you. TSRTCONLINE.IN This message was sent from a notification-only email address that does not accept incoming email. Please do not reply to this message. For e-Ticketing/Refund Related Queries : online.[protected]@tsrtcbus.in For Other Queries: [protected]@tsrtcbus.in Customer Support:[protected] For Only SMS Queries* : (+91) [protected] sriram1255 . Nov 18 to customercare, online.support Could you please update on this. thanks, Sriram sriram1255 . Nov 27 to onlinesupport, online.support For this transaction Amount has been deducted twice. could you please verify and process the refund. Inline image 1 Onward Journey Ticket DetailsOnward TELANGANA STATE ROAD TRANSPORT CORPORATION Hyderabad - 500020, TELANGANA, India. Telephone No. : [protected] e-Mail : online.[protected]@tsrtcbus.in Homepage : http://www.tsrtconline.in Ticket No : 47262632 Uid Number : 3547 Service Code/Name : 7905 / ADB - MGBS Service Category: INDRA From : ADILABAD To : HYDERABAD MGBS Pickup Point : ADILABAD Date of Journey : 14-Nov-2015 Pickup Point Adress ADILABAD Depart On : 14-Nov-2015 14:00 No. of Seats : 2 ( Adults: 2 Children: 0 ) Arrival On : 14-Nov-2015 19:30 Platform No : Start Time at Origin : 14/11/201514:00 Hrs OB Ref. No : [protected] Bank Name : HDFC FSS Basic Fare : 812.0 Reservation Fee(+) : 20.0 Service Fee : 23.0 Toll Fee : 48.0 Concession Amount : 0.0 Dinner Amount: 0.0 Levy Price: 32.0 Total Price: 935.0 Passenger Name Age Category Gender Seat No. SRIRAM DESHPANDE 33 ADULT Male 5 MANASA D 27 ADULT Female 6 ID Proof Note : During bus journey, one of the passenger on an e-ticket appears should carry the original identity card such as: Driving License, Election Card, Ration Card, Photo ID card issued by Central/State Govt./Private Organisations, AdharCard, Pan Card, Passport, Credit Card with Photo identification, Student ID issued by any Institute, Pass Book with Photo issued by any Nationalised Bank, CAT CARD issued by TSRTC. Important : The seat(s) booked under this ticket is/are not transferable. This e-ticket is valid only for the seat number and bus service specified herein. This e-ticket has to be carried by the passenger during the journey along with an original photo ID Card of the passenger whose name appears above. Please keep the ticket safely till the end of the journey. Please show the ticket at the time of checking. Corporation reserves the rights to change/cancel the service category. BOOKING/CANCELLATION of tickets can be done before 1 hour of the scheduled start time at origin of the service only. Free travel in city buses(except A/C buses) before 2Hrs. of departure time and after 2Hrs. of arrival time is allowed. Partial cancellation is allowed in round-trip tickets provided the same number and type (Adult/child) are cancelled in both UP and DOWN Journeys. For e-Ticketing/Refund Related Queries/ Service Cancelled refunds to E-Mail: online.[protected]@tsrtcbus.in If waiting list ticket is not confirmed, please cancel the ticket within 15 days from the scheduled start time at origin of the service to avail full refund (for the unconfirmed seats only) except service fee and reservation fee. Wait listed passengers will not be permitted to perform the journey. Booked By Name : Sriram Deshpande Booked On : 12-Nov-2015 15:24 *** WISH YOU HAPPY JOURNEY., SRVC START TIME @ORIGIN 14:00 HRS *** online.[protected]@tsrtcbus.in For this transaction Amount has been deducted twice. could you please verify and process the refund. Inline image 1 Send Mail Delivery Subsystem Nov 27 Delivery to the following recipient failed permanently: [protected]@tsrtcbu... sriram1255 . Nov 27 to online.support, onlinesupport, customercare Mail Delivery Subsystem Nov 27 bh=QD67Bf72ayNl62VdnvWCTwFPYgqSRaqu9yW2DltLfBU=; b=0RRitnoOgTzk6cpU5/edxUhhfT... sriram1255 . Dec 1 (13 days ago) to online.support Please find the following account statement as discussed over the call, I have not received the any refund amount till now for booking made on 12th NOV 2015 for the amount 935 deducted twice. mobile number is [protected]. Savings Account No.: [protected], M G ROAD BENGALURU Period: 11 Nov 2015 to 01 Dec 2015 [ Select Another Account / Period ] Page 1 of 1 Closing Balance: INR 26, 048.66 Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance 01 Dec 2015 NEFT Cr-UTIB0000009-SRIRAM DESHPANDE-SRIRAM DESHPANDE-AXIR[protected] AXIR[protected] 01 Dec 2015 20, 900.00 26, 048.66 01 Dec 2015 FD Booked Through Net-[protected] 01 Dec 2015 15, 000.00 5, 148.66 30 Nov 2015 APBS C- HP[protected]-[protected] [protected] 30 Nov 2015 171.08 20, 148.66 27 Nov 2015 IB BILLPAY DR-HDFCPV-405028XXXXXX7168 27 Nov 2015 7, 226.00 19, 977.58 24 Nov 2015 Prin and Int auto_redeem [protected] [protected] 24 Nov 2015 11, 000.00 27, 203.58 24 Nov 2015 INTEREST CREDIT [protected] [protected] 24 Nov 2015 89.00 16, 203.58 23 Nov 2015 [protected] -TPT-to amith ac [protected]A1 23 Nov 2015 2, 000.00 16, 114.58 23 Nov 2015 EHDF[protected]-BilldkKarnatakaState [protected] 23 Nov 2015 1, 452.00 18, 114.58 23 Nov 2015 EHDF[protected]-BilldkKarnatakaState [protected] 23 Nov 2015 761.00 19, 566.58 22 Nov 2015 POS 526419XXXXXX2659 FOOD BAZAAR . POS DEBIT [protected] 22 Nov 2015 474.00 20, 327.58 22 Nov 2015 [protected]-PaytmMobileSolutionP [protected] 22 Nov 2015 100.00 20, 801.58 22 Nov 2015 [protected]-PaytmMobileSolutionP [protected] 22 Nov 2015 201.00 20, 901.58 21 Nov 2015 POS 526419XXXXXX2659 Bharti Retail Lt POS DEBIT 920220 21 Nov 2015 1, 505.00 21, 102.58 16 Nov 2015 IRCTC_CRIS REF[protected][protected] 16 Nov 2015 55.00 22, 607.58 16 Nov 2015 [protected]-PaytmMobileSolutionP [protected] 16 Nov 2015 220.00 22, 552.58 12 Nov 2015 POS 526419XXXXXX2659 TGSRTC POS DEBIT [protected] 12 Nov 2015 935.00 22, 772.58 12 Nov 2015 POS 526419XXXXXX2659 TGSRTC POS DEBIT [protected] 12 Nov 2015 935.00 23, 707.58 12 Nov 2015 NWD-526419XXXXXX[protected]ADILABAD [protected] 12 Nov 2015 4, 000.00 24, 642.58 Return to top
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Telangana State Road Transport Corporation [TSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    1%
    Complaints
    2367
    Pending
    0
    Resolved
    29
    Telangana State Road Transport Corporation [TSRTC] Phone
    +91 84 9990 0900
    Telangana State Road Transport Corporation [TSRTC] Address
    India
    View all Telangana State Road Transport Corporation [TSRTC] contact information