[Resolved] Telebuy — Delivered Defective Table mate | |||
I here by copying my email coversation with Telebuy customer care representative. So What can I do on this Table mate product defective May 21 (4 days ago) to care I have bought a table mate from telebuy. The first day itself i have noticed it defective and not stable. So I called the distributor and he assured it will replace, but after that there was no response from his side.So I called customer care no filed a complaint with the complaint no :[protected], but there was no response at all. Now the product become worser and cracks are appearing. The customer services I have experienced from Telebuy is very bad and disappointing. Now always I am getting calls from telebuy offering one more Table mate, when istart to tell about the condition of old table mate the representatives will cut the call suddenly. So I have fed up with telebuy service. So I kindly request you to look into this matter and provide a solution as soon as possible. [protected]@telebuyindia.com May 21 (4 days ago) to me, care Dear Customer, Greeting for the day, We would like to inform that if you pay rs.300 we will deliever the new plastic top. Assuring you our best service always. For further assistance request you to call [protected] or write to us @ [protected]@telebuyindia.com @ Thanks & Regards, Prabhahari.T Customer Care- Executive RP Telebuy Skyshop (Pvt.)Ltd http://www.tbuy.in| Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear sir sorry for the inconvenience please call our marketing head Mr. Ajay[protected] for redressal of any issues. We assure you the best possible service always - Telebuy Customer Care
Reply
Dear Customers,
Greetings from Telebuy…!!!
We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.
In case of any escalation please contact me directly in[protected] / [protected].
With Regards,
Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.
Greetings from Telebuy…!!!
We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.
In case of any escalation please contact me directly in[protected] / [protected].
With Regards,
Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.
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