[Resolved]  Telebuy.in / RP Telebuy Skyshop — Power fit compact machine

Address:600077
Website:www.telebuy.in

He verified and confirmed machine has circuit board problem and need to do only chip level service to fix it. I called the telebuy and asked for the replacement (at least working machine), but they denied and saying they do only the service. Hope everyone knows very well in the world, chip level service is not a permanent fix and it would cause an issue again and again.

I want replacement or refund my money or otherwise telebuy please dispose this product from my place.

My complaint ID is :[protected]

Dhanalakshmi.
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Jun 14, 2016
Complaint marked as Resolved 
Finally they replaced the power fit machine. Hence resolving the case now.
Telebuy.in / RP Telebuy Skyshop customer support has been notified about the posted complaint.
Jun 13, 2016
Updated by senthil25
Subject: kindly advise don't purchase any products from telebuy.In especially power fit compact machine.
I recently purchased a powerfit compact machine from telebuy.In, they assured that quality will be excellent and very good etc etc in presale. But the fact machine was not even working properly for a week. It got frequently struck and now speed got reduced and almost dead cat now for that we need to spend 15k for that useless machine. I logged a complaint for the same. But the engineer visited my place 6th day (Note: you will need to do every day minimum 3 to 4 followups for engineer visit).

He verified and confirmed machine has circuit board problem and need to do only chip level service to fix it. I called the telebuy and asked for the replacement (At least working machine), but they denied and saying they do only the service. Hope everyone knows very well in the world, chip level service is not a permanent fix and it would cause an issue again and again.

I want replacement or refund my money or otherwise telebuy please dispose this product from my place.

My complaint id is :[protected]

Dhanalakshmi.
Complaint comments 

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Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care or to [protected]@telebuyindia.com .Incase of any escalation please contact me directly in


Karthik Rajasekaran
Customer care - Telebuy
Direct number[protected]| Mob- [protected]

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    Telebuy.in / RP Telebuy Skyshop Phone
    +91 44 4244 7015
    +91 44 4391 7099 [Corp Office]
    Telebuy.in / RP Telebuy Skyshop Address
    Tower A, 2nd Floor, Prince Info Park, Ambattur, Chennai, Tamil Nadu, India - 600058
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