Telebuy — Nicer dicer and sewing machine combo:

Address:	Bangalore, Karnataka, 560076
Website:	www.tnbuy.in

Buy.in

STAY AWAY FROM IT

If you are careless, you will lose thousands of rupees and above all suffer humiliation from their customer care support.

Order Date: 03/02/2016

Order Number:[protected]

Ordered Products: Sewing maching and Nicer Dicer Pro

Note: It is never declared as Nicer Dicer Pro is free for Sewing machine, but intepreted in this way:

Combo rate or Discount rate: 50%


When the products have come, I am highly disappointed and I felt ashamed of myself for being cheated so. It is so humiliating, for my husband was telling not to buy anything from new online site except Amazon.in. We are ardent of lovers of shopping at Amazon .in. Our money is so safe with Amazon.in. You can trust Amazon as you trust your parents. Yes we do it.

I am really taken away by the offer given by tbuy.in, so I placed the order. (so I got cheated)

When I was checking the product, itself, I received hundreds of phone calls which promised that the product I have selected is 100% legitimate and after service is guarenteed.

The products have shipped with in two days time, (they might have planned so, otherwise the customer can escape from the scam).

First I opened the Nicer Dicer Pro, it resemebled the same appearance that I saw on the TV.

I placed a banana on the cutter and pressed, Nothing as magic happened. The poor banana stucked in the blade itself. It is not even able to cut a banana. So I tried another blade, to cut a tomotto, it stucked the same way.

My heart is broken, I went to sink and tried a lot to wash and clean them. I called the customer care and reported the same. They said, WE CANNOT TAKE BACK THE PRODUCT, AND NO REFUND.

Then what is the solution, I spent 1250 for this stupid NIcer dicer...

They said, you can take the product to our service centre in Town Hall, Bangalore. If I do so, they will change the blade and give the same.

I rushed immediately, for within 7 days I have to go, otherwise their company policy will not help us.

after sending my child to school and husband to office, I secretedly rushed to their place and after a lot of difficulty I found the place which has very cynical look.

My god, i showed the product, they too try the same and accepted the ineffectiveness of the product. Made me to wait for an hour, and arranged call to the customer care manager.

HE BARKED, HE ASKED ME, "DID I ASK OR BEG YOU TO BUY THE PRODUCTS?"

"WE CANNOT GIVE YOU REFUND, " IT IS AGAINST OUR POLICY:
IF AT ALL YOU WISH, OK I WILL GIVE YOU REFUND OF RS. 250/

I SAID I NEED 1250, FOR IT IS THE COMBO OFFER. HE SAID NO, iTONLY RS. 250, THE SEWING MACHINE'S RATE IS 2250/- you should considered nicer dicer pro as free for the sewing machine.

i said, it is shown as combo offer with 50% discount. he said no, the product is only 250, that i can give you, with two days time, and come and collect the cheque here.


He gave me a choice for the exchange replacement:

a cooling glass

or a very tiny massager

or a mob.

I said I do not want anything give me another sewing machine. He said no, ok I will give you refund within 2 days.

But it is more than seven days, I called them everyday, but of no use.

They say wait and we will give you after 10 days time.


WHAT SUFFER THE MOST:

1. THE VERY TONE IS CHANGED FROM RESPECT TO IRRESPECT
2. CUSTOMER CARE SCOLDED ME WITH INDIFFERENCE FORGETTING THE FACE THAT I AM CUSTOMER WHO TRUSTED THEM AND I AM WOMEN.
3. I AM CHEATED, MONEY IS LOST
4. STRESS IS INCREASED, FOR I NEVER COME ACROSS THIS SORT OF HUMBUG SITE AND POOR CUSTOMER CARE.
5.THEY SAID, THEY NEVER COMPELLED ME TO BUY ANTHING, IT IS MY SHEER FOOLISHNESS THAT I TRUSTED THEM AND BOUGHT THE ITEM. SO I NEED TO SUFFER.


LESSON LEARNED:

1. NEVER TRUST TV ADS. DO NOT FALL ON THE TRAP
2. IT IS FULL OF SCAM
3. THEY BELONG TO SHADOWED BUSINESS.
4. HIGHLY ILLEGAL
5. THEIR MOTTO IS TO CHEAT AND SWINDLE MONEY FROM INNOCENT BUYERS.
6. wasted lot of my time, money on phone calls and bus and auto fares.


These are the people who ill treated me:

Mr. Venkatesh, customer care officer

Mr. Avinash, customer care officer