[Resolved] Telebuy.in / RP Telebuy Skyshop — Telebuy Cheating with literally

parindia

from chennai, Tamil Nadu

Address:

Tiruvallur, Tamil Nadu, 600115

As i have brought Rock Gym Sep -2016. I have used only one week. within the week one rope is broken. so i requested properly through customer care and register a request for exchange. But they dragging me more that one moth without replace. Finally the request is closed after 45 days with out replace. Daily i am calling those person and saying will arrange today, tomorrow like that. But suddenly they said already rope is replaced to your address and working fine.

I dont know who came to my address and fixed. but still the rope is not reached my home or fitted in my machine. there is no call to my no also.

Completely they cheating people. they are very fraud. Really its hurt me lot in my family. its cost is around 8000 rs.
Order No#[protected].

Jaffer is a tele buy executive manager he is leading my request and suddenly says we already resolved your issue. But i have asked who is the person has resolved but he said that is confidential. we cant provide more on this request and will closing.

But know one came or call me to this issue daily i only called and shouting like dog.
customer care : Jaffer :[protected]

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Nov 21, 2017

Complaint marked as Resolved

after posted consumer complaints they taken action

Telebuy.in / RP Telebuy Skyshop customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2016

Telebuy.in / RP Telebuy Skyshop Customer Care's response Dear customer,

Greetings from Telebuy!!!

We have gone through your complaint . We regret the inconvenience caused. We thank you for the time that you have spent in writing and informing us the issue. We have dispatched the required Spare to your registered address.

Assuring you our best service always .for further assistance we request you to dial our customer care[protected] ad also can write to us at [protected]@telebuyindia.com. In case of any escalation please contact me directly in below signed number.

Karthik Rajasekaran
Customer care - Telebuy
Direct number[protected]| Mob- [protected]

Nov 17, 2016

Updated by parindia Hi Karthik,

Still the reported issue was not resolved. I have received the rope last week after posted in the consumer complaints site. But the rope which i have received is not suitable and already i have informed to them. But still i am waiting for that. Please help as soon as already gone more than one and half months.