Tata DoCoMo - ([protected]) — balance deducted from main account without any reason-846​0796462

Address:Surat, Gujarat

I'm using Tata Docomo ([protected])from last 3 months regularly balance deduction problem facing from main balance, last month when i was made complaint then service provider credited my deducted balance but now last week i was in Maharashtra state and my main balance was 237.32rupees but main balance 237RS/- deductected while i was in roaming without any reason & i was tried to call to customer care but didn't get connect. & i m just checked the last three transduction there also shown only 2 out going calls & 1 incoming call which had made by me after that calls balance was 233.32RS,

when main balance was deducted that time remaining balance was only 0.37RS but after two days & now balance is 0.77RS so how could it possible? what they think about costumer? And when we need help from CC that time they never responds so why give the permission to provide a service to customer when they are not able.
so just have to think the service provider 237RS is small amounts for normal customer Kindly do needful for customer satisfaction

Regards
Nikesh Waghmare
mob.846 0796462
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Dear sir

still i didn't get any answer of my compailnt so for consumer court has doesn't imoprtant this complaint.
Dear Mr.Waghmare,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr.Waghmare,

We called you on [protected] but the same was not reachable. This is to inform you that you were charged correctly as per the usage. Also an amount of Rs. 100/- was refunded as goodwill only. Hence, no more refund is applicable for the same.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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