The Body Care — Fraud in Weight loss package @ Preet vihar branch

I am a client of THE BODY CARE Preet vihar branch with name MEENU SACHDEVA and card NO. 169
I took package of 10 kgs weight loss with 10 tucks.In the beginning I was very regular with my visits even then my weight got stuck at same figures(72) for more than 3 months. When I took some break as my son was admitted to hospital then they people adjusted my targeted weight without informing me.Even then I continued visiting but when I took a break for one and a half months with prior information to the centre but unfortunately I could not visit till two months but I was regularly replying to reminders messages from the body care that I will be joining soon because of some personal problems at home and then when I revisited the centre then they told me that your package has been terminated now if you will take another new package only then we will add the remaining weight loss to your new package otherwise your remaining weight loss is finish and we would not be able to give you the remaining weight loss if you will not take a new fresh package of weight loss. The manager was suppose to book my appointment with the authorised person to discuss this matter but now they people are not at all getting in touch with me.They even refused me to share the details of my card.
Request you to kindly look into the matter and help me.
Thanks & Regards
Meenu Sachdeva
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