The Boutique Club — fraud

The boutique club - specially mr. Alex one of sales employee is biggest lair.

These are my concerns on what he tried to sell me-

1) i was first told rs1/- will be deducted from my account and rest of the money will automatically converted.
2) when i swiped my card for this membership on the commitment that there is an offer with hdfc bank that automatically emi will be converted. Mr alex changed behaviour towards us and not responding to my phone, i though of checking with my bank. I got to know that there is no such offer.in fact if i convert these into emi i will be charged. I spoke alex on this now he said i we refunded the interest by the company.
3) before buying this member we were committed a free trip from 13th till 15th december to shogi and that was not fulfilled either. I had an occasion in my family due to which we were planning this trip. I kept chasing with mr alex and he was either not responding or later even told me he cannot give free now. Since i though it is ok not get free even after chasing with him so many time, we will use our membership coupon. Even that did not happen and i have been telling since last 10 day’s that i want my refund. To which he agreed partially and now after chasing so many days i get the membership on email.

4) i even asked for the email and office address from him but he did not bother to respond to this request because he was thinking i will write to your department and it will be written prove. Then he will not be able to process this membership and rather we are been forced to buy this. Because he knows i am asking for refund still he goes ahead and process this membership.

5) i was promised 6 nights and 7 days international trip including canada, in the email yesterday received says - 3 night and 4 days anywhere in asia.

Today i was called by their customer service executive smita - i was adamant that i cannot continue with you guys and though she was trying to solve the issues that we had with mr alex.. Now they were fine to convert these emi’s.. But i don’t want to start with the company or sales person who tired to fool you.
I really want to meet the ceo of this company mr. Nikhil gupta.. And want to ask him does he even know what his employees are doing and fooling people or he is party to this??