I had misfortune of having to exchange a plain white shirt of 42 size to 40 size and before even leaving the premises i intimated the section i bought the shirt (Kkv mens white shirt in 4th floor). I was made to wait from 1.20 till 1.50, nobody had even taken the bill downstairs for exchange. But it took hardly 2 minutes after an employee took the bill downstairs and changed the shirt. Most of the times your employees are simply standing and gossiping with each other. Why my bill was not even taken down for exchange for 35 minutes. I was delayed unnecessarily for so much time
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