[Resolved]  The Chennai Silks — phant material

Address:Krishnagiri, Tamil Nadu, 635001
Website:[email protected]

I purchased pant material from chennai silks hosur after first wash the colour of the pant becomes dull and wabling in the material my native place krishnagiri it is 50 km away from hosur when i contacted mr. Balamurugan section he refused to exchange after a long argument i contacted customers care mr. Yuvaraj he said he want so time after that i gave my 2 pants in the shop they said to contact mr. Magesh head of chennai silks hosur after two days they accepted to change the material but i asked to stitch my pant i already paid 1400 for 2 pant stitching again they are giving the material only i went to the shop 2 times for replacement my expenses 1000 + stitching charges 1400 total 2400 loss for me
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Jan 19, 2018
Complaint marked as Resolved 
The Chennai Silks customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2017
The Chennai Silks Customer Care's response
DEAR CUSTOMER,

GOOD DAY, WE REGRET FOR THE INCONVENIENCE CAUSED WE WILL LOOK INTO THIS OUR MANAGEMENT THEN WE CAN GIVE THE CORRECT SOLUTION, WE REQUEST YOU TO SEND THE DETAILS FOR SMOOTH CONTACT TO OUR OFFICIAL MAIL ID ([protected]@thechennaisilks.com).

THANKS & REGARDS
TEAM - CUSTOMER SUPPORT
THE CHENNAI SILKS - TIRUPUR
Complaint comments 

Comments

As per Chennai silks team request I have give my complaint to Chennai silks customer care mail but till date no response from your management side this attitude shows your customer relationship
We purchased silk sarees for about 31000 rupees today in Hosur branch but we missed to get 2 sarees of RS 8000 plus change.please help us to get our sarees back

Thanks,
Gayathri R
[protected].

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