[Resolved]  The Chennai Silks — product not delivered (bill no-286258, parcel no-1/475)

Address:

Krishnagiri, Tamil Nadu

I'm a regular customer of chennai silks. I'm staying in bangalore right now. For every occasion we used to purchase from your store in different locations (Chennai, madurai, hosur). If you see the details in my membership card you can clearly find it. I was so happy with your customer service. But last time when i went to hosur chennai silk branch, i made a purchase of rs.47648/- (Sarees, men's wear, salwars, kids wear) among that one product boys sherwani, sky blue colour, size -2, worth rs.2095/- is not delivered.in the delivery they are giving us everything packed. We are trusting you people and receiving it. I don't know how come one product alone is missing from the delivery.

I made the purchase on 24.09.2017 and next day (25/09/2017) i called the hosur branch[protected] and the branch manager also ([protected]). I have sent the bill through whatsapp to manager for his reference. He is telling that he will look into cctv and take some action but till now i didn't get proper response. I need the same dress. If the same dress is not available kindly the refund the money. Attaching the bill for your reference. I hope it will be resolved immediately.
Purchase date: 24.09.2017
Branch :hosur-26.
Material :boys sherwani - 1no.
Cost : rs.2095.00
Size : 2

Membership card detail.
Card no: 101v2208
Name : natesan kr
Place : madurai. (Tamilnadu)
Contact no: +91 [protected], +91 [protected]