[Resolved] The Chennai Silks — Sales man and sales manager not behaving properly | |||
Went to Chennai Silks, Velachery brank with family.After purchase when we were returning, at the entrance sales representative and manager stopped my aunt since there was a beep sound in her purse when she came through sensor.The sales rep(looks like head not sure ) asked for my aunts purse and opened it in front of everyone and checked it. It was a brand new purse and he though that my aunt stole it from the store.In front of everyone, he asked for the bill for the purse.It was her own purse and why will she have a bill for that?? There was money in that and again one more sales man checked the purse and told my aunt to stay there.Finally there was a plastic that made the sensor sense and they told us to leave.The way these people treated us was very bad.They treated us like a thief.How dare a security/sales guy can check a female purse without permission.There should have been a female who has to do all this.That too they should say sorry first and let the customer understand the situation and then with the permission it has to be checked.These people should be taught how to deal with Customers.My aunt felt so bad and she was about to cry.Pathetic it was.please take necessary action on these people. Place : Chennai Velacherry Chennai Silks branch Date :[protected] Time: Almost 4:30 to 5:00 PM Was this information helpful? | |||
Complaint marked as Resolved
The Chennai Silks customer support has been notified about the posted complaint. Verified Support Apr 07, 2016 The Chennai Silks Customer Care's response Dear SIr, Thanks for your mail. Sure we will help you out with this. Kindly send the mail to [protected]@thechennaisilks.com we will sure take action on this. Regards, The Chennai Silks, Team | |||
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+91 99 9481 1711 [Helpline]
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No.37, NH 46 Service Road, Vellore, Tamil Nadu, India - 632012
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