[Resolved] The Chennai Silks — Supervisor in vellore chennai silk

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Bubbly0618

from Jamshedpur, Jharkhand

Address:	632012
Website:	www.thechennaisilks.com

Nowadays chennai silks service particularly vellore was too poor if it go in this way for sure none of customer will show interest fr purchase. Today i gone there to purchase saree and chudi and i bought saree fr 1200 in 1st floor and they told to bill n same floor. The workers said in 1st floor alone a saree section. After billing we went to 2nd fl fr chudi purchase. My mom selected one other saree in 2nd floor so i askd for exchange supervisor said we won't exchange. The way the supervisor (Vellore chennai silks supervisor) treats the customer is not good even they do no how to talk with the customers. U r not providing dresses for free we r paying for that. Finally i didn't bought chudi hereafter our family won't visit chennai silks there is n number of shops to buy.

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Jul 31, 2017

Complaint marked as Resolved

The Chennai Silks customer support has been notified about the posted complaint.

Jun 27, 2017

Updated by Bubbly0618 The supervisor who s working in 1st floor (Vellore). Does he think he is a shop owner ..if exchange is not possible then he need to response in a polite way he don't even know how to behave who appointed him as a supervisor

Jun 27, 2017

Updated by Bubbly0618 The supervisor who s working in 1st floor (Vellore). Does he think he is a shop owner ..if exchange is not possible then he need to response in a polite way he don't even know how to behave who appointed him as a supervisor

Verified Support

Jun 28, 2017

The Chennai Silks Customer Care's response DEAR CUSTOMER..!

KINDLY ACCEPT OUR SINCERE APOLOGY FOR THE INCONVENIENCE, WE REQUEST YOU TO SHARE YOUR CONTACT NUMBER AND THE PROBLEM THROUGH OUR MAIL ([protected]@thechennaisilks.com) AND WE WILL DO NEEDFUL.

THANKS & REGARDS
TEAM - CUSTOMER SUPPORT
THE CHENNAI SILKS - TIRUPUR.
[protected]

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Comments

S

Saranya Sha

from Chennai, Tamil Nadu

Jun 5, 2022

I am the vip customer at sree kumaran thangamaaligai, regularly shops at Vellore branch. But when i purchase today i felt very bad. Dont want to go hereafter. Today i visited the silk saree section, the lady there not treated us well. I asked to show some more collections but she not shown the variety which I asked instead telling select the colour and i show that saree alone, also when I'm seeing saree, not minding it, simply drag it, and fold it.
Even the lift operator too using some local words, when the lift is full, he was treated us like some third grade people.
At thangamaaligai also by the time I'm enquiring about the antique collections, the sales person simply moving away without excusing. I feel like I'm insulted and i was moved away.
Actually we went to buy some 10 silk sarees and thought to buy an antique haram. But due to this disappointments i purchased only 3 silk saree and 4 cotton saree.
I'm happy if my concern would have been addressed.

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