[Resolved]  The Chennai Silks — Worst customer service - chennai silks hosur

Address:635126

We bought 5 sarees with blouses last month. Total amount around rs.3500 in hosur chennai silks. After stitching we found one blouse quality was worse. Its looks like very old cloth. Yesterday we went to chennai silks and shown mr. Karthik who is in the reception. He not even respond our query, simply he told we didn't sale blouses with sarees. And also that saree also we didn't sold and his speech was looks like we are liars.

We told him we are coming from erode only, we know our tripur chennai silks that the reason we are coming here regularly and bought dress wears and we didn't expect customer care from our native organisation.

We misplaced our bills, but while purchasing we gave my mobile no. I requested him please check with my mobile no, but he was not ready to hear anything from us.

Looking from response from chennai silks head office.
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Dec 4, 2016
Complaint marked as Resolved 
The Chennai Silks customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2016
The Chennai Silks Customer Care's response
Dear Customer,

Greetings from The Chennai Silks - Let The Celebrations Begin...!

Many thanks for writing, we request you to fwd the same to our customer relations mail id [protected]@thechennaisilks.com for quicker response.

Thanks & Regards,
Team - Customer Relations
The Chennai Silks
Tirupur.
Complaint comments 

Comments

I bought a saree..when checked at home it was torn...this is the 3rd time am gettin such torn materials in 2 yrs. Is this the quality of your silks???
When i told about it they made me choose an alternate one among just 3 or 4 sarees.
Its insane.Wont buy from u people again.

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    No.37, NH 46 Service Road, Vellore, Tamil Nadu, India - 632012
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