[Resolved] The Chopras — delay in communication

[Resolved] The Chopras — delay in communication

S Shreya Makkar

I had applied to various universities through the chopra’s portals and the management there do not even bother to check the status of the applications. For instance, an acceptance letter was sent to them from FIU but they did not check it by January 28th. This was checked by them only after numerous calls from us concerning the update. They are least bothered whether a student gets accepted. There is no use spending so much fee for such incompetent services. +1 photos Was this information helpful? No (0) Yes (0)
Mar 5, 2020 Complaint marked as Resolved TC Global / TCGlobal.com customer support has been notified about the posted complaint. Verified Support Jan 30, 2020 TC Global / TCGlobal.com Customer Care's response Dear Shreya, We are horrified to learn that you have had an experience of this nature with us, please accept our sincerest apologies if you experience with us has been in conflict with your future objectives, we can assure you that behavior is not representative of our people, leaders, culture or the family that owns the business. Unfortunately, human resource issues do crop up and we jump on those as soon as we come to know anything is amiss, and those too are corrected through robust learning and development programs within our business. We’re grateful for the feedback and would like the opportunity to touch base with you. Please send us your registered phone number or email ID, and we will be sure to reach out to you to resolve this at the earliest. Alternatively, we would encourage you to touch base with us on [protected] as we have not managed to identify you in our records. We are committed to ensuring we address the gaps you have experienced at speed and re-create the opportunity to have a positive impact on your future. Best, Student Experience and Operations
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