[Resolved] The Chopras — no refund | |||
So i paid chopras for the 6 university package... But due to certain circumstances and incidents i’m not pursuing my masters. My counselor and i hadn’t started any of the process, not even 1%. And now when i called her and informed her that i would not be going, she told me that they cannot refund the money... Which is just not right as i have not started any application process.. No services absolutely! And during the payment, they did not mention the “ no - refund policy “.. So clearly i have to get back the money that i paid them! Was this information helpful? | |||
Dec 14, 2018 Complaint marked as Resolved TC Global / TCGlobal.com customer support has been notified about the posted complaint. Verified Support Nov 13, 2018 TC Global / TCGlobal.com Customer Care's response Dear ABC, We are horrified to learn that you’ve an experience of this nature with us, please accept our sincerest apologies if you experience with us has been in conflict with your future objectives, we can assure you that behaviour is not representative of our people, leaders, culture or the family that owns the business. Unfortunately, human resource issues do crop up and we jump on those as soon as we come to know anything is amiss, and those too are corrected through robust learning and development programs within our business. We’re grateful for the feedback and would like the opportunity to touch base with you. Please send us your registered phone number or email ID, and we will be sure to reach out to you to resolve this at the earliest. Alternatively, we would encourage you to touch base with us on[protected] as we have not managed to identify you in our records. We are committed to ensuring we address the gaps you have experienced at speed and re-create the opportunity to have a positive impact on your future. Best, Student Experience and Operations Apr 24, 2019 Updated by june123 This is regarding the complaint I placed on November 13rd and it is not resolved . My contact number is [protected] | |||
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1006 Chiranjiv Towers, 43 Nehru Place, New Delhi, Delhi, India - 110019
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