The Emart — Duplicate product given and that product is not working

aditya87

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 401104
Website:	THE EMART

Hi...
I have order the the product ( MI+ 20800 mAh Power Bank with ear phone) online on Aug 19, 2016. from the THE - EMART.
but they have given me a duplicate samsung power bank. The product is not new and had scratched on it and any one can tell that its a used product
and most importanr the poerbank is not in working condition.

So I request you to please replace the product and give me the new product which i have ordered. or
refund the total price amount which i have pais for this product.

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The Emart customer support has been notified about the posted complaint.

Aug 26, 2016

Updated by aditya87 [protected]

Hi...
I have order the the product ( MI+ 20800 mAh Power Bank with ear phone) online on Aug 19, 2016. from the THE - EMART.
but they have given me a duplicate samsung power bank. The product (power bank ) is not new and had scratched on it and any one can tell that its a used product
and most important the product ( powerrbank ) is not in working condition.

So I request you to please replace the product and give me the new product which i have ordered ( MI+ 20800 mAh power bank ) or
refund the total price amount which i have paid for this product.