[Resolved]  The Mobile Store — Sales executive wrong commitment

Address:Mumbai City, Maharashtra

I had purchased lava mobile on 25/08/15 with recharge powerbank 4400mah. That time i taken powerbank without checking and went away. After 10 days i checked powerbank that was faulty and go to mobile store to checkup. Mr. Arvind saini (se) told me powerbank was checked on purchased date with ok. In mobile store there was cctv camera, i taken powerbank without checking. And he blame on me that i m wrong. My invoice no. 1145/17691 at dahisar west mumbai. I submitted powerbank to him without any acknoweledge receipt.
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Complaint marked as Resolved 
The Mobile Store customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2015
The Mobile Store Customer Care's response
Dear Customer, As per our discussion you have received the power bank in working condition and from our end i m closing this case. Warm Regards, THE MOBILE STORE
Complaint comments 

Comments

Dear Customer,

As per our discussion you have received the power bank in working condition and from our end i m closing this case.

Warm Regards,

THE MOBILE STORE
They given me new power bank after complaint.

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