[Resolved]  The Souled Store — a friends phone case

Address:560102
Website:the souled store

Hi
I have recently bought a friends phone case and it is a defective product
I want to return/exchange and i'm untitled to do so as the policy states that the product can be returned or exchanged within 15 days if the product is available in proper condition.
However i am unable to find the return option can cannot return it.
Please look into this and hopefully you will be able to assist me and give a reply
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Apr 5, 2018
Complaint marked as Resolved 
The Souled Store customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2018
The Souled Store Customer Care's response
Hi,

Thanks for writing in. Please help us with your Order Id and we will send you the return policies to your email id.

Thank you for your patience.
Complaint comments 

Comments

I Didn't find the John Cena green t-shirt which of the logos you have recently launched in form of a cup and poster... I want that Green Latest T-SHIRT as soon as possible as I totally rely on the Souled Store... Thanks bt plz try to arrange it
Hai iam abay i had ordered for a t shirt but the order hasnt be placed
But the money has been deducted from my account.

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