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The Souled Store Customer Care Contacts

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Last updated Dec 21, 2023
Complaints
142
Resolved
55
Unresolved
87
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The Souled Store
Customer Service Contacts

The Souled Store Phone Numbers

Mobile
+91 98 1986 3283
87
53

The Souled Store Website

The Souled Store Head Office Address

Mastan House, Opp Mayur Building, Arun Kumar Vaidya Road
Mumbai
Mumbai City District
Maharashtra
India
400050

The Souled Store Social Media

The Souled Store Working Hours

Monday 09:00 am - 06:00 pm
Tuesday 09:00 am - 06:00 pm
Wednesday 09:00 am - 06:00 pm
Tuesday 09:00 am - 06:00 pm
Friday 09:00 am - 06:00 pm
Saturday Closed
Sunday Closed

The Souled Store Company Representatives

The Souled Store Overview

Latest complaint Order ID : 10397431 - Product is cancelled and initiated refund. has been filed on 21/12/2023. Latest Resolved Refund still not initiated for order 7188867. It's been many days. was resolved Nov 18, 2022. The Souled Store ranks as the #67 most complained about among Clothing, Shoes & Accessories .

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Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent The Souled Store reviews & complaints(142)

G
Guna5034
from Chennai, Tamil Nadu
Dec 21, 2023
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The Souled Store Customer Care
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The Souled Store — Order ID : 10397431 - Product is cancelled and initiated refund.

Address:Headquarters: Mumbai, Maharashtra, India Contact Email: [email protected] Contact Number: +918767221221 Company Type: Private Company Website

Date of Incident: Dec 1 2023.
Order ID: Order ID: 10397431

This was a long story that happened for around the past 2 weeks.

I ordered a few clothes from 'The Souled Store' App and the Estimated delivery was 03 Dec. I tried reaching their customer support team but got no assurance about my delivery date.
(I have attached a few screenshots for reference)

Whenever I reach them, they...
+3 photos
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Faiq0602
Aug 3, 2023
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The Souled Store Customer Care
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The Souled Store — Refund/Replacement denied

I had ordered some tshirts and polos from souled store, the total quantity of the items in my package should be 6 however i have received only 4 items. The items are even mentioned on the bill however i haven't received them. Those items are being showned as delivered on the app however i haven't received them.
Luckily i recorded an unboxing video too of the parcel i recieved.

The items which are missing are :
br...
+1 videos
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Simran22gh
from Dehradun, Uttarakhand
Jul 20, 2023
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The Souled Store — Regarding refund

Order Id: 8970132. I haven't received a refund amount of Rs 1343 till now. Its been more than 7 days. Kindly get it resolved...
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