[Resolved] The Souled Store — Defective product received
A
Ankit_11
from Lala, Assam
Address:
Mumbai City, Maharashtra, 400011
Website:
www.thesouledstore.com
I ordered two t-shirts from the souled store on16/05/2017. I received my order today and found one of them to have a small hole in it. The defect is significant. So i want to get this replaced or return it and get my money refunded. I tried to contact the souled store but didn't get any response from their side. Don't know how long it takes for them to respond to an e-mail. My order id is 388983.
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Jun 20, 2017
Complaint marked as Resolved
The Souled Store customer support has been notified about the posted complaint.
Verified Support
May 19, 2017
The Souled Store Customer Care's response Hi,
Please know that we will be shipping you another new t-shirt of the same design. You can donate the old t-shirt or give it to someone who is in need. Hope this helps.
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