[Resolved]  The Souled Store — No confirmation to my order

Address:The Souled Store 224, Tantia Jogani Industrial Premises, J. R. Boricha Marg, Opp.Lodha Excelus, Lower Parel (East), Mumbai - 400011

I have ordered two shirt and one phone case from souled store official site of rupees ₹1689 which is big amount for me on 18 july 2020... I paid amount via phone pay app... The amount of ₹1689 got deducted from my debit card on and moreover when next time i visited their site and logged into my account i was not able to track my order nor the site was showing thay u even have placed any order from your (My) account... This is totally disappointing... Most ridiculous thing is that they are not replying of my emails and calls... Such a shame.. This was my first and definitely last order which i haven't recieved... I request you to please give back my debited money or give that two shirt and one phone case.
+1 photos
Was this information helpful?
No (0)
Yes (1)
Feb 4, 2023
Complaint marked as Resolved 
Order processed after sending emails to support with consumercomplaints screen shot
The Souled Store customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    The Souled Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    142
    Pending
    0
    Resolved
    55
    The Souled Store Address
    Mastan House, Opp Mayur Building, Arun Kumar Vaidya Road, Mumbai, Maharashtra, India - 400050
    View all The Souled Store contact information