Comments
Hi
We are extremely sorry for the inconvenience that you are facing.
We are a start up and are still in discussion with our delivery partners for a pick up facility. The Return/Exchange policy on the website clearly states that any packages for returns or exchanges are to be couriered to us. We even reimburse courier charges as cashback.
Our customer support team is currently looking for a possible alternative. If any are found, you will be contacted via mail.
Thank you.
We are extremely sorry for the inconvenience that you are facing.
We are a start up and are still in discussion with our delivery partners for a pick up facility. The Return/Exchange policy on the website clearly states that any packages for returns or exchanges are to be couriered to us. We even reimburse courier charges as cashback.
Our customer support team is currently looking for a possible alternative. If any are found, you will be contacted via mail.
Thank you.
You have called me up only once and since from that day I am waiting for your call..
You really disappoint me.
Worst online purchase experience...
You really disappoint me.
Worst online purchase experience...
The Souled Store Customer Care's response, Apr 26, 2017
Verified Support
Hi Mr. Akash,
We apologize for the inconvenience caused. Please help us with your order id and we will get back to you.
We apologize for the inconvenience caused. Please help us with your order id and we will get back to you.
Hello
I purchased mobile case for my nexus 5 and few badges and they delivered me after i make request for it.
The product quality is very bad (worst) not at all worth it.
Fitting of the is mobile is case bad.
I purchased mobile case for my nexus 5 and few badges and they delivered me after i make request for it.
The product quality is very bad (worst) not at all worth it.
Fitting of the is mobile is case bad.
The Souled Store Customer Care's response, Apr 26, 2017
Verified Support
Hi Mr. Mahur,
We apologize for the inconvenience caused. Please help us with your order id and we will get back to you.
We apologize for the inconvenience caused. Please help us with your order id and we will get back to you.
Souled store is a cheater they don’t know anything.
I have ordered a tshirt from souled storeand it was for diwali and they have spoiled my diwali and now it is more than 9 days, but I didn’t receive my order yet... i am calling them from last 3 days they always says that by evening you will receive your package.
They just makes people fool.
I wish i have ordered it from myntra or amazon they have a amazing delivery they deliver the product within 3 days..
Seriously dont buy anything from them.. i will tell my friends and family also..
Worst company i have seen ever
Or i will say chor company
I have ordered a tshirt from souled storeand it was for diwali and they have spoiled my diwali and now it is more than 9 days, but I didn’t receive my order yet... i am calling them from last 3 days they always says that by evening you will receive your package.
They just makes people fool.
I wish i have ordered it from myntra or amazon they have a amazing delivery they deliver the product within 3 days..
Seriously dont buy anything from them.. i will tell my friends and family also..
Worst company i have seen ever
Or i will say chor company
i have buy a t-shirt which I really loved it but since it is a bigger size I want to exchange it but I didn't find any option for it
39%
Complaints
142
Pending
0
Resolved
55
Mastan House, Opp Mayur Building, Arun Kumar Vaidya Road, Mumbai, Maharashtra, India - 400050
View all The Souled Store contact information
So far there customer support team is so cooperative with I hope they guys will resolve my issue soon so I'll go ahead and take my complaint back...
Thanks a lot to call me up so quickly harsh I hope u and your team will resolve my problem soon..