TheGoldenTrips.com — Fraudulent behaviour

Address: Kolkata, West Bengal, 700028
Website: www.thegoldentrips.com

We had booked a trip for 4 to Mangalore from 24th Nov. 15 to Dec. 5, 2015. We paid 50% advance of Rs 38, 750/- and thereafter, there was no response from them on the various tel. nos. provided. Mr. Vishal who was handling our account disappeared and no satisfactory answer was given. Finally after much followup, we got details of the hotel reservations. BUT, on calling them up, we found out that payment was to be made by the guest and the hotel charges were not chargeable to Golden Trips. We cancelled the tour and asked for refund of the advance paid as per agreement with them. Till date, there is no proper response, they do not pay, they do not talk, they do not do anything.
Was this information helpful?
No (0)
Yes (0)
The Golden Trips customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    The Golden Trips
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    11
    Pending
    0
    Resolved
    1
    The Golden Trips Phone
    +91 89 0689 0630
    +91 83 3481 0765
    The Golden Trips Website
    The Golden Trips Address
    Babutala Rd, Nagerbazar, Kamardanga, Kolkata, West Bengal, India - 700028
    View all The Golden Trips contact information