Thepancard.com — Applied for change of surname in Pan in July, still not issued the Pan card

Address:	Thepancard.com CHENNAI
Website:	Thepancard.com

I have applied for change of surname in my mother's pan card (A3986236) on July 20, 2021. An objection regarding incomplete proofs has been raised and asked us to UPLOAD proofs like marriage certificate or invitation card or SEND verification certificate in original, signed by gazetted officer/ MLA/ MP/ Municipal Councillor through speed post. AS WE DON'T HAVE ANY PROOFS LIKE MARRIAGE CERTIFICATE OR INVITATION CARD, WE HAVE SENT VERIFICATION CERTIFICATE IN ORIGINAL SIGNED BY MUNICIPAL COUNCILLOR THROUGH SPEED POST ON 20 AUG 2021. Although the current status shows as your reponse forwaded for further processing, still the same objection is being raised as incomplete proofs, every alternate day and customer care support system is not responding to our questions whether they had received the verification certificate or not any issues regarding the certificate, but sending the same objection again and again without considering our verification certificate. It has been almost 2MONTHS and our application is not sent for further submission. At least their customer care support system should respond as early as possible, and clear this issue without any further delay.