Thomas Cook India — Flight ticket issue

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	thomascook.in

Yesterday, i have booked ticket for del-blr that time price was showing around 2600 rs on thomascook.in and after that payment was deducted.

After an hour i have got email from zain sayed that we are unable to do ticket because ticket price has increased. So, please see the mail and provide me ticket. I have called to customer care in this regarding mrs sahna has revived my call and put on hold and told me we cant provide you ticket on same price and we can only refund me if you want or you can complaint any where. So, please provide. I have talked to sr executive umaira and she told me you will need to wait for money working 3 to 4 days.

Dear sir, to

Greetings form thomas cook!

Sorry could not receive the call as was already on call.

Even tried on this number [protected] but found busy...

So sir your seats are blocked for del-blr, waiting for the team to start working for the issuance, once the team starts working we will issue the tickets for the same..

Thanks and regards,
Zain sayed
Thomascook | flights
Www.thomascook.in or call on[protected]
Travel smooth :-) think thomascook
Direct number : -[protected]

Dear sir,

Greetings from thomas cook!

Sorry for the inconvenience.

We were unable to issue the ticket so we have processed for full refund as the same fare was not available.

Fares have been increased to 10500/- for the same flight.


Thanks and regards,
Zain sayed
Thomascook | flights
Www.thomascook.in or call on[protected]
Travel smooth :-) think thomascook
Direct number : -[protected]