Comments
Many thanks for your providing your details to us. Our customer care team has received your e-mail dated June 17th. Our teams are currently doing an in-depth check with our on-ground partners. We assure you of our response on top priority and would request your patience in the interim.
Best,
Team Thomas Cook India
Best,
Team Thomas Cook India
Dear Mr. Navthind, we had flagged off your concerns on high priority and Rochelle from our service quality team has shared a detailed mail addressing your concerns. Further, our senior manager Amanjot has also spoken to you in this regard. We hope you would understand that we do have tie ups with several airlines for our group tours. However, a particular airline/flight is completely based on the availability on the group blocks for a budget tour. May we please re-assure you that all sight-seeing as mentioned in the brochure will be covered during the tour, Mr. Thind. Please feel free to liaise with our senior manager Mr. Amanjot should you have any further queries/concerns and he would be delighted to assist. Please do not worry, Mr. Navthind; we wish you a great trip ahead.
Best,
Team Thomas Cook India
Best,
Team Thomas Cook India
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Thomas Cook Building, Dr. D.N. Road, Fort, Mumbai, Maharashtra, India - 400001
Best,
Team Thomas Cook India