Thomas Cook India — no response for the refund amount after tour cancellation

Address:

Thomas cook International

Dear welcome mail:file no:g[protected] | file name:dhanya sujith * 4 | start date:15/04/2020 | end date:22/04/2020 | tour code:tcetl150420 | tour name:europe for all [incident:[protected]]
Dear team,
I'm sorry to inform you that numerous mails and wats app msgs have been sent to your company reagrding the refund amount of the cancelled trip. But not even a response from your end. Please attend the case asap.