Thomas Cook India — Thomas cook india pvt ltd is not refunding my tour amount

Address:Mumbai

Dear sir/madam,

This is to inform you that company thomas cook is not refunding my booking tour amount, which has been cancelled by government of india due to the corona virus.

The total amount is rs 84000 which is been blocked by thomas cook. After many follow ups and mailing number of times, thomas cook is not refunding my money and even do not responding in proper manner.

Request to the ministry of tourism, kindly intervene in this matter and do the needful. And also suggest proper action to be take against to thomas cook.

For your information, i am living alone in delhi and away from my family. The amount blocked by thomas cook is huge amount and i need this money on urgent basis due to financial crises. This 84000 is my hard earned money and thomas cook is mentally harassed not to refund my money
Request to the ministry of tourism, kindly help in this matter since i feel helpless regarding my money.

Looking forward for your support.
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