Thomas Cook India — Travel vouchers not received till a day before travel even after making all the payments

Address:Chennai, Tamil Nadu, 600091
Website:www.thomascook.in

Highly irresponsible behavior of the thomascook customer service... its just a day left for travel and i havent received my travel vouchers yet!!... have been calling them repeatedly but my requests are falling on deaf ears. Before I had made the payment i received atleast 5 to 6 call per day . Once I made the payment no one has been picking up the calls, the relationship manager has turned back on me, saying its not his job to send the details. On asking him to refer me to concerned person, I am put on hold forever. Now its just one day left, i have paid close to 2 lac rupees. I am being harassed and have no where to go. Please help me, my vacations have been spoilt and i want these people to pay me now for the harassment caused to me. Thanks and regards.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

regarding exotic kashmir trip 7 to 13 sept

i had booked the vacations but due to flood in jammu and kashmir i was unable to go there but now company is not refunding my cash back 0f rs 54636 that i had already paid to them

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Thomas Cook India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    320
    Pending
    0
    Resolved
    25
    Thomas Cook India Address
    Thomas Cook Building, Dr. D.N. Road, Fort, Mumbai, Maharashtra, India - 400001
    View all Thomas Cook India contact information