Ticketgenie India — Not taking complain for refund of ipl ticket

Address:Kolkata, West Bengal

Sir,

I have booked 2 tickets for IPL online as on 07/04/15 for the match was to be held on 26/04/2015 from Ticket Genie India company and when the match was under decision of cancellation I and my wife left the Block " H " and reached at Gate No - 12 to exist from Eden Garden. But the person posted by Eden Garden Authority at Gate No -12 collected ticket counter parts from me for punching with Exist Machine and did not return the same. With some hurry, I and my wife left the gate to avoid crowd.

I have invoice for booking online from ticket genie company and I have confirmation email for booked ticket but after lots of request over telephone the company has ignored me to refund the ticket amount as the match has cancelled due to rain and I have no physical ticket counter part.

For information my seat no - 0054 and 0055.

Block - " H "

Thanking you.

J Bakuli
Contact No - [protected] / [protected]
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Ticketgenie India — Payment successful but ticket not received for IPL 2016

Today I booked IPL match ticket from ticketgenie, amount of rs. 4685 has been debited from my account and also I received payment confirmation mail from citrus but PDF for ticket has not been generated and no any confirmation received from ticketgenie. My ticket genie I'd is [protected]@gmail.com

Please suggest me.

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