Timbl — defamation by company employee

Address:Rewari, Haryana, 123401
Website:www.timbl.co.in

I have registered for timbl subscription on 23 june 2019, within ome hour company employee came to my home for checking up the connectivity and signals strength after 15 min i have got my kyc done and a message from company came to my phone (Which i mention below in my attachments).
But the employee said to me sir it will take 1 week to set up your connection i said okay and he leaves. On seventh day evening i called him he didnt recieved my phone and till today he will also not going to pick up my call and i dont know the reason that time but today i know he was just a sales person of company. Who only works for kyc he had no connection to company.
Till that week to today i have called mor than 60 times on company customer care number but i didint get my services and not even getting my refund till1 months. They even not call me back to get my account detail as where i get my money back i have give him cash but company doesnt care just want to hang up call and just want to say "thanks for calling timbl".
And last i have registered for refund on 5th july 2019 and tht many times but company making its worst.
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After getting frustrated with the timbl services, i have asked for discontinue the services. After disconnection several months has passed biut they are not refunding my security amount. I have call 1000+ times but each time they agreed that they will refund in one business day but didnt.

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    Rewari
    Haryana
    India
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