Timbl — frequent disconnection

I am using broadband connection of timbl broadband services at 598 kakrola housing complex with name of sidharth gaur from last almost an year, my registered mobile no is [protected] and customer id is 2009884, from last two months they have totally spoiled my work and i am facing huge losses due to them. You may ask them to check my complaint status, every day i am complaining but they are not taking it seriously. I have approached you to please take the strict action against them and please provide the best relief as compensation to me. Also despite of the service problems, they are very frequant to harrass us to collect their monthly payment but when i tell them the problem they always collect the payment and give false promises.