Timbl — security amount not refunded

Address:122001

I was using timbl connect for more than 1 year register user as krishan singh tanwar and user id 2001652 they taken amount of 1500 as security for router and assured to return at the time of disconnect. I disconnected the service and router and cable is collected from my location but only 500 is refunded to me instead of 1500 and now they are not responding to my mail.

Contact details
[protected]
Person who talked regarding refund and taken account details contact number[protected]

Please help me to get my complete refund.

Hope for early response.
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Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Concerned authority of grievance

=> click on Central Government

=>select Ministry/Department => Telecommunication

=> Description

=> security code

=> submit

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    India
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