[Resolved] Titan — After service Delivery date no response ... | |||
I have given my Titan Wrist watch for servicing on date of 06/09/2014 and delivery date given on receipt on 22/09/2014. As per shopkeeper told me i can get my on prior so i went one day before the given delivery date. But my wrist watch not ready and that shopkeeper told me i can get on scheduled date again i went on scheduled date but my wrist watch not ready. as per shop keeper next watch will ready and i can get my wrist watch, According to shopkeeper i went today but the shopkeeper told me that watch not yet ready and they doesn't idea about that my watch when will get ready. After my long argue with them they said you may get watch without any servicing, if they can not capable to repair wrist watch then why they are wasting of my time. Finally they are not confirming me the time and date when will get my as usual (without repair watch). Shop name: Titan Care Address: Shop No: ATM 1, 2, & 5Ground floor, MGF Metropolitan Mall, MG Road, Gurgaon Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Eguru Moorthi,
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve