Titan Company — Almost 2 months had gone i didn't get back my under guarantee watch

Address:Surat, Gujarat, 395001
Website:m.titan.co.un

Hi i am ragnath sharma from surat.i hav purchased Titan 9154ym watch No one responds to me after so many times i hav complaining to the service call-centre. Almost 2 months had gone, still it didnt get back to the seller where i bought.they said will call you in some time but none of them reply anything.i want my watch back earlier or cash back for it. Very much dissapointed from Titan, and their after sales services.
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Dear Ragnath,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve
Dear Ragnath,

We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

If you require any assistance please call our Care team on[protected].

Sincerely,

Steve
Mr Steve
Your answer is same for all (CUT & PASTE)
TITAN company is a cheating branded company
Dear Ragnath,

Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.

Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].

Thank you.

Sincerely,

Steve

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    +91 80 6660 9028
    +91 43 4466 4199
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