Titan Company — Inappropriate charges

Address:No 176 Puthu Koil Street , Velachery Main Road , Mahalakshmi Nagar, Selaiyur , Chennai-600073.

I submitted a TITAN watch (Model NC 1335YL02) at the TITAN showroom at Selaiyur, Chennai-600073 on 18 Apr 2022 for battery replacement. As the watch was perfectly running, I did not ask for servicing. The battery price was less than Rs.120, but I was asked to pay Rs.184 as service charges also. Watch was not serviced and i did not request for it also. The shop informed that this is the normal way of billing even if one does not ask for servicing.
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Titan Company customer support has been notified about the posted complaint.
May 26, 2022
Updated by sricskumar
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    Titan Company Phone
    +91 80 6660 9000
    +91 80 6660 9028
    +91 43 4466 4199
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    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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