[Resolved] Titan Company — Replacement of new watch

dgarg78

from Gurgaon, Haryana

Address:

Faridabad, Haryana, 121005

Dear Sir

I have booked compliant through Costumer Care NO[protected] on 26.8.2016 vide complaint no 1285172 DT 26.8.2016 for defected watch and replace for new watch

After follow up a lots of times still no one has contact me . Evert time says that we are working on it.

Still complaint is pending

Please solve the above complaint

Regards

Deepak

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Nov 13, 2016

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Oct 13, 2016

Updated by dgarg78 Complaint NO 1285172 DT 26.8.2016 still pending

Verified Support

Oct 13, 2016

Titan Company Customer Care's response Dear Deepak,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always

strive to make things right for our customers. We apologize for any difficulty you have faced and

we are reaching out to you at your phone number & email address to make sure we resolve

your complaint completely.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go

the extra mile to ensure our customers are happy. In case you wish to talk with our Care team,

please call on[protected].

Sincerely,

Steve