Titan Company — Safety measure installed at your Tanishq showroom at Hyderabad

Address:

Tanshiq show room JNTU Road Hyderabad

Dear Sir
I have to bring to your kind attention the following. On 07.02.21 me, my wife and other family members went to your Tanshiq gold shop arounfd 3.00pm on JNTU Road (besides Anupama Hospital) for purchase of gold ornamanets. We parked the car in the cellar and took the lift. After purchasing gold ornaments, we were going out, when my wife stumbled on a big tray kept with sharp edges outside the entrance. No security person nor staff or caution board was kept there for us to be careful.She stumbled on the tray and fell flat on her face resulting in blood oozing from her mouth and severe pain on both the legs. She was rushed to the nearby Anupama Hospital (casulty ward) where x-ray was done, pain killer injections were given. X-Ray reveled hair line fracture. I would like to know who is responsible. The Manager on duty at the showroom did not have the courtesy to call for an ambulance nor call a doctor nor provided any help. Is this the attitude of your showroom staff. I understand that the tray kept outside was for sanitization purpose and earlier also many customers fell down / injured because of your brainless idea. Whole night my wife was complaining of knee pain. All this costed me a good amount o[censored]nnecessary amount. Both o[censored]s are serious citizens, If this is the attitude of your company staff and your company we may not be visiting Tanshiq show room in the future. I am not claiming any compensation but want to inform you that sack the person who gave the idea to pur a sanitization tray with sharp edges outside the main entrance. Thank god my wife is alive. The specs were broken but no injury to the eye. I dont know whether you care to reply to this letter. I sincerily wish Mr Ratan Tata reads this complaint of mine
My mail ID is [protected]@gmail.com
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