Titan Company — Titan obaku watch

Address:534260

Purchased the Obaku model watch in 2010 at a price of 10, 000 at Hyderabad Central.
Used the watch regularly with care and affectionately.
Have faced repeated problems with KEY ROD, Even after replacement through authorised dealer, problem still persists.
Everytime i end up paying more than 1000/- for every visit which includes, replacement of rod, oiling, and battery misc.

Looking forward for complete replacement of watch and ready to pay necessary additional charges
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Dear Sreeramulu19041960,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve
Dear Sreeramulu19041960,

We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

If you require any assistance please call our Care team on[protected].

Sincerely,

Steve
Dear Sreeramulu,

Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.

Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].

Thank you.

Sincerely,

Steve

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