[Resolved] Titan Company — Titan watch complaint

Avdhesh Kr. Sharma

from Delhi, Delhi

Address:

New Delhi, Delhi, 110095

I purchased a Titan watch for Rs. 4, 000/- vide Bill No. 38833 dated[protected] from Bajaj Electronics and Appliances, Nehru Place, New Delhi. Now within years’ time the dial of the watch has become rusty and scratchy and due to that my four shirts cuffs have worn out. Kindly guide me as the watch is wearing two years warranty for manufacturing defects. Otherwise it is totally loss of money.

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Feb 9, 2017

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2017

Titan Company Customer Care's response Dear Avdhesh, ,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers.

We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.

In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

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Comments

Brijendra Kumar Dwivedi

from Mumbai, Maharashtra

Dear Sir/Madam,
I am not able to pay installment of Golden Harvest Scheme through net banking due to some problem of your site. Plz look into the matter. A/C No TSP/[protected]/2016.
Thanking you very much.

Yours faithfully,
Brijendra Kumar Dwivedi
[protected]