[Resolved] Titan Company — Titan watch not working after 4 time repair from titan repair centre

SWAPneel123

from Gurgaon, Haryana

Address:

Bhopal, Madhya Pradesh, 462030

My titan watch not working after 4 time repair from titan repair center, i am so un happy with the service provided by the titan as even after 4 time repair my watch is not working. I had to go to repair center again and again at bhopal for repair. Model no.Titan 1587sm01.Shop name choice corner were i have given my watch for repair 4 time.
Hoping for a positive reply and promt action from your end.
Name-swapneel p
mob no.-[protected]
date-30.11.2016

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Jan 9, 2017

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2016

Titan Company Customer Care's response Dear Swapneel,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve